Customer Notice

26/08/2021

Essential IT maintenance will be taking place on Saturday 18 September.

There will be no access to public computers at this time. The library’s WiFi will also be unavailable.

We apologise for any inconvenience this may cause.

16/08/2021

Please note that the libraries will be closed on Monday 30 August for the Bank Holiday.

20/07/2021

From 19 July 2021 we will be increasing our library opening hours back to pre-pandemic levels:

 

 

Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

Colliers Wood

9.30am– 7pm

9.30am– 7pm

Closed

9.30am– 7pm

9.30am– 7pm

9.30am-5pm

Mitcham

9.30am– 7pm

9.30am– 7pm

9.30am– 7pm

9.30am– 7pm

9.30am– 7pm

9.30am-5pm

Morden

9.30am – 7pm

9.30am– 7pm

9.30am– 7pm

9.30am– 7pm

9.30am– 7pm

9.30am-5pm

Pollards Hill

9.30am – 7pm

9.30am – 7pm

Closed

9.30am – 7pm

9.30am – 7pm

9.30am-5pm

Raynes Park

9.30am – 7pm

9.30am – 7pm

Closed

9.30am – 7pm

9.30am – 7pm

9.30am-5pm

West Barnes

9.30am – 7pm

9.30am – 7pm

Closed

9.30am – 7pm

9.30am – 7pm

9.30am-5pm

Wimbledon

9.30am– 7pm

9.30am– 7pm

9.30am– 7pm

9.30am– 7pm

9.30am– 7pm

9.30am-5pm

 

We will also be making some other changes to services:

  • Public computer usage will revert back to pre-pandemic methods of booking, including drop in arrangements. All PC’s for children and teenagers will be available to use. Customers will be asked to use the cleaning equipment provided, before and after each PC use. We would encourage residents to continue to book their sessions in advance online.
  • From 2 August 2021 stock borrowed will no longer be automatically renewed. Any overdue stock returned or renewed after this date may be subject to fees. You can check your loans and renew items by logging into My Account on the Home page
  • Children's sensory libraries will be open. All sensory equipment, sight, sounds and sense, will be available and all SEND toys, books and resources will be available to loan. 
  • Over the coming weeks we'll be increasing our events and activities offer. To better manage attendee numbers we will limit capacity and events will primarily be bookable via Eventbrite. See what's on
  • Library halls and spaces are now available to hire in and out of hours.
  • Public toilets will be reopened at all sites.
  • Test and Trace will continue to be available for anyone who has the NHS Test and Trace app on their smart phone. 
  • Customers are encouraged to wear face coverings during their visits. 
  • We will maintain our cleaning regime, which includes the enhanced work undertaken by our cleaning contractors and staff, using hospital grade antibacterial solution to keep customers and staff safe.
  • Study spaces will be available for customers but some social distancing will remain in place to keep customers safe.
  • Our click and collect and book bundle service will also continue to be offered. See below for more information.

How to request books

There are two ways to request books:  

  1. Click and Collect

Using the click and collect service you can order the item(s) you would like to borrow and collect them once we have confirmed they are ready. You can order your books online, on the Merton Libraries App or by phoning or emailing one of our libraries. 

Once you have received confirmation that your books have arrived, you will have 2 weeks to collect them.  

  1. Pre-selected Book Bundles

You can request book bundles pre-selected by staff and based on your preferences. Please include the following information when you contact us: 

  • Your name; 
  • Your library card number;  
  • Your telephone number; 
  • When you’d like to collect the books 
  • A suggestion on the types of books you would like to borrow, for example: 
  • Books from a particular author or about a particular subject 
  • Fiction or non-fiction 
  • Format (large print, audiobook, hardback or paperback); 
  • Genre of fiction you enjoy (Thrillers, Crime, Romance, Science Fiction etc).  
  • Children’s books by reading level, theme or age. 

How to Collect your Pre-selected Book Bundles 

  • We will prepare your books and contact you by telephone to let you know the books are ready. You will have two weeks to collect them. 
  • Bring your library card with you and a bag to take away your books as we can’t provide one. 

Book Returns

During library opening hours, customers can return books by placing them on the returns table/bin/trolley located near the entrance to the library. You can also return books through the letter boxes available at West Barnes, Raynes Park, Colliers Wood, Wimbledon and Mitcham libraries, whilst the libraries are closed. 

Returned books are sanitised before being returned to the shelves. 

Merton Libraries Contact Details

Colliers Wood Library020 8274 5799 collierswood.library@merton.gov.uk 

Mitcham Library020 8274 5745 Mitcham.library@merton.gov.uk 

Morden Library020 8545 4040 morden.library@merton.gov.uk 

Pollards Hill Library020 8274 5741 pollardshill.library@merton.gov.uk 

Raynes Park Library020 8274 5718 raynespark.library@merton.gov.uk 

West Barnes Library020 8274 5789 westbarnes.library@merton.gov.uk 

Wimbledon Library020 8274 5757 wimbledon.library@merton.gov.uk 

 

05/02/2021 New and exciting projects

Connecting Merton Project

We're shortly launching an IT equipment loaning scheme to support vulnerable residents in Merton to get online.

We’re looking for IT savvy volunteers to support us with this project. We have two volunteer roles available.

  • IT Support Volunteer
  • IT Tech Support Volunteer

For more information about these roles and how to apply visit our volunteering page

Reading Friends Project

Reading Friends is a UK-wide programme from The Reading Agency which aims to tackle loneliness by bringing people together to read, chat and share stories. These weekly group sessions will be held over zoom, and are open to all to benefit from, our first sessions will focus on local history, great for those who like to share memories, learn about local history and make new friends.

We're launching the sessions in February, to register your interest, please email your name to marketing.assistant@merton.gov.uk

Want to help? We are looking for event facilitator volunteers to get involved in our Reading Friends Project.

For more information about this role and how to apply visit our volunteering page