Connecting Merton: Improve Your Digital Skills

Merton Library and Heritage Service has launched a project called Connecting Merton to get vulnerable and isolated people in Merton develop their digital skills. 

Working in partnership with stakeholders such as Wimbledon Guild and Merton Adult Education, residents will receive the support and training needed to gain valuable digital skills. 

The project aims to extend the reach of Merton Libraries and reduce digital exclusion in the borough through the delivery of an innovative scheme for vulnerable and isolated residents who will be able to get laptops and tablets on loan from Merton libraries for a period of 3 months.

Volunteers will support residents taking part in the scheme remotely and when it’s advisable, at the libraries. As well as 1:1 support, residents will be able to attend IT courses run by Merton Adult Learning to develop their digital skills

We have several devices on offer:

Laptops and Tablets

Who can borrow a device?

In order to borrow a device you must meet the following guidelines:

  • Be a vulnerable Merton resident aged 18+
  • Have a Merton library card in good standing, which means: no outstanding fines or fees, or history of lost items. 
  • Be able to provide photo ID when you borrow the device or two forms of ID such as bank statement, NI card etc.

Terms and Conditions

The main terms of the loan are:

  • Maximum of one device to be borrowed per person at a time
  • Three month loan period with the option of renewing for a further three month loan (maximum two renewals) if there is no one else waiting to borrow.
  • If lost or damaged charges will be applied depending on the device you've borrowed.

Borrowers will need to sign a loan agreement form and agree to the Terms and Conditions of use.

Register your Interest

To register your interest in getting a device please complete this form and email it to Merton.Libraries@merton.gov.uk

You can also pick up a form from any of our libraries and return it there.

Amazon Echo Shows

Amazon Echo Show is a smart speaker that is part of the Amazon Echo line of products. which uses Amazon's virtual assistant Alexa, but additionally features a 8-inch touchscreen display that can be used to display visual information to accompany its responses, as well as play video and conduct video calls with other Echo Show users. To use the device borrowers will need internet access and access to an amazon account. We can help support users set an amazon account up as part of the Connecting Merton project.

Features:

  • Watch videos and movies
  • Make video calls
  • Listen to music
  • Use as a digital photo frame
  • Set reminders for appointments and medication
  • View and edit your calendar
  • Find out the weather

Who can borrow a device?

In order to borrow a device you must meet the following guidelines:

  • Be a Merton resident aged 18+
  • Have a Merton library card in good standing, which means: no outstanding fines or fees, or history of lost items. 
  • Be able to provide photo ID when you borrow the device or two forms of ID such as bank statement, NI card etc.

Terms and Conditions

The main terms of the loan are:

  • Maximum of one device to be borrowed per person at a time
  • Three month loan period with the option of renewing for a further three month loan (maximum two renewals) if there is no one else waiting to borrow.
  • If lost or damaged charges will be applied depending on the device you've borrowed.

Borrowers will need to sign a loan agreement form and agree to the Terms and Conditions of use.

Register your Interest

To register your interest in getting a device please complete this form and email it to Merton.Libraries@merton.gov.uk

You can also pick up a form from any of our libraries and return it there.

Get Involved

We are looking for IT Support volunteers to get involved in this project. There are two roles availabe:

  • IT Support Volunteer: to provide 1:1 or group IT support to residents to get help gain IT and digital skills
  • IT Tech Support Volunteer: to provide more technical support such us installing software, carry out equipment maintenance etc. 

Please see more information about the roles below:

IT Support Volunteer - Connecting Merton Project

IT Tech Support Volunteer - Connecting Merton Project

To apply, please complete the form below and email it to Merton.Libraries@merton.gov.uk 

Library volunteering expression of interest form

 

For more information about Connecting Merton email Merton.Libraries@merton.gov.uk